NovaVR NovaVR
Service 05 · Service

Fix it in Chile from your own workshop.

Your best technician sees the machine through the customer's camera and marks the exact bolt to loosen.

TRY IT YOURSELF No headset, no download. Drag to look around, click the machine to point.

Click anywhere on the machine and your engineer points there. They are standing on the ground beside the technician at full size, not talking through a phone propped against a tyre — which is why they can actually help. Switch device along the top to see the same scene on a tablet or in a headset.

What you send us

The machines you service and where they are
Your service manuals
The name of the person everyone already phones

What you get back

A guided call your customer can join from a phone or tablet
Marks and notes that stay pinned to the machine
A record of the fix, so the next one is faster
−70%

Service travel on supported machines, with faults resolved around twice as fast because the expert is available the same hour.

See the remote service story →
What it costs

The first machine is the investment; each machine after it is cheaper. Compare it against one long-haul service trip. Tell us the machine and we will send a fixed price, in writing, in a few days.

Request a quote →
Other services
VR Training →
Teach the job before they touch the machine
Configurator →
Let buyers build their own version